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Instigator

Support

Have a question, or is something behaving differently than expected? Find the basic steps here and the address where you can reach us.

How can we help?

support@dorobantimedia.com

Use the same address for the app, your subscription or personal data. Choosing a topic opens your email app; this website does not send anything automatically.

Help with the gameSubscriptions and purchasesA privacy request

Before your first card

Play offline on one shared iPhone or iPad, without an account. The game is intended for adults aged 18 and over. The interface and cards are available in Romanian and English. Open Settings and support using the gear icon at the top left of the home screen. In Preferences, Appearance (System / Light / Dark) comes before Language (System / Romanian / English). Appearance applies immediately, while language changes outside an active game. Both preferences are saved locally.

Free Friends includes 3–5 players, a 10-point ending score and one pass per player. Instigator + opens all four categories, 3–10 players and extra settings. Couples requires exactly 4, 6, 8 or 10 players in explicitly registered pairs; Singles is for a group where everyone is single, while Mixed accommodates both couples and single friends.

Points, passes and personal boundaries

Points are bad. Each card sets its participants, outcome and points; the game ends when someone reaches or exceeds the chosen limit after a complete card is resolved.

Any eligible player with a pass available may use it for the whole card, including after an outcome is selected: only their pass is spent, the card ends immediately and everyone receives zero points. Other players do not need to spend a pass. Without available passes, personal questions and challenges allow declining for the printed points.

Taking part remains optional regardless of score. Everyone may decline or leave. Physical activities require the current agreement of everyone involved. Clothing challenges allow only a layer worn over other clothes: no underwear, nudity or progressive stripping.

Restoring Instigator +

If you have an eligible purchase for this app, open Instigator + and choose Restore purchases. You need internet and the same Apple Account used for the purchase. The app verifies access through Apple; restoring does not start a new subscription.

Check that the subscription is still active in your Apple Account settings. A subscription for another game in the portfolio does not unlock Instigator +. If restoring fails, tell us which message you see, without passwords, card details or receipt screenshots containing personal data.

Cancellation, billing and refunds

To manage an Apple-billed subscription on iPhone or iPad, open Settings, your name, then Subscriptions and select Instigator +. You can also use the subscription-management option in the app. Deleting the app or emailing us does not cancel renewal.

For a possible refund of an Apple-billed purchase, use reportaproblem.apple.com. Eligibility depends on the purchase, region and applicable rules; we cannot promise approval. Mandatory consumer rights continue to apply.

Reporting a problem

Describe what you tried, what you expected and what actually happened. Include steps if you can reproduce the issue. The app version, iOS/iPadOS version and general device model are useful.

Send only what is necessary. Do not include real player names, relationships, intimate answers, private choices, passwords or payment details. If a screenshot helps, hide personal information first.

Gameplay stays in session memory. Force-quitting or restarting the app may end the current game; there is no saved history from which we can recover it. If possible, finish the session before troubleshooting steps that close the app.

  • Instigator version and iOS/iPadOS version.
  • General device model and app language.
  • Steps to reproduce, expected outcome and displayed message.

Personal data questions

Use the same address for access, correction, deletion or other requests about data we process. Identify Instigator and explain your request; do not send identity documents or gameplay information without being asked.

Support and privacy requests are handled personally by the app operator, without use for marketing. Routine support messages are deleted 90 days after resolution, with the justified exceptions described in the privacy policy.

Provider and contact

DOROBANTI NETWORK S.R.L.

Registered office
Aleea Tomești nr. 9, bl. 15, sc. 2, et. 7, ap. 63, Sector 4, București, 042144, România
Trade register
J2024047810002
Tax identifier (CUI)
51010254
VAT identifier
RO51010254
Share capital
200 RON
Support and privacy
support@dorobantimedia.com
Telephone
+40 730 000 064

Need a hand?

Use the same address for questions about Instigator or personal data.

support@dorobantimedia.com