Privacy policy.

Controller and contact details

The controller for this website is DOROBANTI NETWORK S.R.L., trading as Dorobanti Media, registered at 9 Aleea Tomești, Block 15, Staircase 2, 7th floor, Apartment 63, Sector 4, 042144 Bucharest, Romania, CUI 51010254, VAT ID RO51010254, Trade Register number J2024047810002.

Contact us using the details below to ask about your personal data or exercise your rights.

Scope and sources

This notice covers website visitors and project inquiries. We receive information from your forms, emails and calls, and limited technical information from website use.

Apps and product websites shown in the portfolio have their own privacy notices. Check the notice for the product you use, available on its website, in the app or in its App Store listing. Client, supplier and employment relationships may also have separate notices.

Personal data we process

Inquiries: your name, phone number, optional email and company or product name, selected service, message, language, submission identifier, dates and inquiry status. Configurator inquiries also include your selected project configuration and the non-binding estimate calculated on the server. We process subsequent correspondence and information you provide by telephone.

Operation and security: IP addresses, request headers, timestamps and diagnostic logs processed by hosting providers. Contact-form rate-limit records contain one-way hashed IP and phone keys, counters and timestamps; they do not contain the raw IP address or phone number.

Preferences and optional measurement: your cookie choice and appearance preference; with the relevant consent, Google may receive cookie identifiers, pages viewed, page title and URL, referrer, approximate location, browser and device details, session statistics and IP address during transmission. A pseudonymous inquiry ID helps prevent duplicate conversion counts. Google Ads measurement also uses ad-click and attribution data. Values entered in inquiry form fields are not sent as analytics or conversion-event parameters. Ad personalization and Google Signals remain disabled.

Purposes and legal bases

We review inquiries and any saved configuration or estimate, reply and prepare a proposal. For a prospective individual client, this is processing needed for requested pre-contractual steps (Article 6(1)(b) GDPR). For an organizational contact, we rely on our legitimate interest in handling business communications (Article 6(1)(f)). Estimates remain non-binding until terms are agreed in writing.

We operate and protect the website, prevent abuse and investigate errors under our legitimate interest in a secure service (Article 6(1)(f)). Legally required retention or disclosure relies on Article 6(1)(c).

Analytics and Google Ads conversion measurement each require your consent (Article 6(1)(a) GDPR and Article 4(5) of Romanian Law 506/2004). Refusing or withdrawing either choice does not restrict website access or affect earlier lawful processing.

Required and optional information

The form requires your name, phone number, service and message so we can understand and answer your request. It cannot be submitted without them. Email and company name are optional. Answering an inquiry does not require consent to marketing or analytics, and sending one does not create a contract.

Recipients and international transfers

Authorized staff and providers supporting hosting, databases, security and communications may access data needed for their work. We use Apple iCloud Mail for email and Vodafone for telephone service. Advisers or authorities may receive data when needed for legal obligations or claims. We do not sell personal data.

Google receives Analytics or Ads measurement data only after the corresponding consent. For transfers outside the EEA, we use an applicable adequacy decision, including the EU–U.S. Data Privacy Framework where applicable, or safeguards such as European Commission standard contractual clauses. Contact us for information about the safeguard relevant to your data.

Retention

Inquiries that do not lead to a client relationship and support correspondence are deleted from our mailboxes and working records 30 days after the last contact. Saved configurations and estimates are deleted with the inquiry. Internal status changes do not restart this period. Records needed for a client relationship, legal obligations or an active claim are kept for the applicable statutory or limitation period.

Provider backup deletion periods remain unverified. The 30-day period does not promise deletion of every provider backup copy.

Hashed rate-limit records are normally deleted within 48 hours of their last update by daily maintenance. Hosting and security logs follow the provider configuration and are kept only as long as reasonably necessary. Cookie and local-storage durations, including Google measurement storage, are listed in the cookie policy.

Security

We use access controls, encrypted connections, input validation and abuse prevention appropriate to the data and risks. No online service can guarantee absolute security.

Your rights and complaints

Under the conditions in the GDPR, you can request access, correction, deletion, restriction or portability, object to processing based on legitimate interests, and withdraw consent. We normally respond within one month. Complex requests may take up to two additional months; we will explain an extension within the first month. Requests are free unless manifestly unfounded or excessive. We may need reasonable information to verify your identity.

You can complain to ANSPDCP, the Romanian data protection authority, or the authority where you live or work in the EU or EEA.

Automated decisions and children

We do not make solely automated decisions with legal or similarly significant effects using this data. The agency website is intended for business and professional inquiries and is not directed to children.

Changes to this notice

We update this notice when processing or legal requirements change. The revision date appears above, and we highlight material changes where appropriate.